State Farm® Insurance Agent Carmen Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Marco Georgy
June 25, 2025
"It was truly a pleasure speaking with you Lucy. She is a great professional who clearly values her customers time-something I deeply appreciate in someone I need to trust, especially in a reputable company like State Farm. Her quick response, kindness and willingness to help made the entire experience smooth and reassuring. It was truly an honor to speak with her.Thank you, Lucy!"
"Thank you for reviewing our State Farm Agency and for highlighting Lucy! We’re thrilled to know you had a positive experience; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you so much again Marco!"
Cassie Rosenfeld
June 20, 2025
"Great customer service!! I highly appreciate your guys help!"
"Thank you so much Cassie☺️!! "
Leah Schwarzrock
June 13, 2025
"Amazing customer service!!!"
"Thank you Leah☺️!! We appreciate you taking the time to share your 5-Star Review⭐️⭐️⭐️⭐️⭐️!!"
Susan Bates
June 8, 2025
"This is the very best insurance experience I have had in 10 years. Carol listened to my situation and was able to increase my coverage and reduce my rate. I am so glad I called this office. I have been with State Farm from age 16 through 74 and very glad to not have to change. I have had one agent in VA 10 years ago that was very very bad, but all the rest have been excellent. I highly recommend Carol and Carmen Rivera office in Warrenton. State Farm is very excellent when you have a claim."
"Thank you so very much Susan for taking the time to write your review☺️. Carol is absolutely amazing and we are so blessed to have her as a part of our Team. It is our pleasure and honor to be able to help you with your insurance🚗🏡!!"
Merna Yousef
June 7, 2025
"Lucy is amazing! Very helpful, and I'm glad she was able to help me. She has extensive experience and helped me choose the right path. Great customer service. Definitely deserves 5 stars."
"Thank you so much Merna for your review. Lucy is amazing and I am so very glad she was able to assist you with your insurance☺️🚗🏡!!"
Kimberly Berg
June 5, 2025
"Angela was Very knowledgeable, friendly, and professional! She spent a lot of time answering my questions. Amazing Customer Service!"
"Thank you so much for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and Angela is Amazing! We are so glad to have her as a part of our Team! If you ever have any questions or need assistance, we’re here to help!"
Magdy
May 23, 2025
"My State Farm agent Lucy is very helpful and friendly. She answers my questions and explains things clearly. She helped me get what I needed."
"Thank you Mandy for posting your 5-Star Review☺️!! We are so glad Lucy is a part of our Team and that she was able to assist you with your insurance!!"
Adam Schumm
May 23, 2025
"Katelyn was great! Not only did she assist with removing my sold vehicle from the policy, but followed up with me a few times to make sure we turned in the plates to avoid any DMV fees. Great Job!"
"Thank you so much Adam☺️!! I’m so glad we were able to help you and your family🚗!!"
Victor Talley
May 23, 2025
"Katelyn is AMAZING! Very helpful & glad she could help me. She’s very knowledgeable, she was able to help me choose the right path to take. Fantastic customer service. Definitely worth 5 STAR!"
"Thank you so much Victor for your 5-Star Review!! Katelyn is amazing and we are glad she was able to help you with your insurance!!"
Molly Winters
May 16, 2025
"Katelyn is the best!!"
"Thank you Molly!! And, Yes!! Katelyn is Awesome☺️🎉!!"
Brittany Kellison
May 9, 2025
"Katelyn is absolutely AMAZING && very helpful ."
"Yes, Katelyn is Amazing and we are so blessed to have her on our Team!! Thank you☺️!!"
Vick Dickerson
May 2, 2025
"Great staff!!!! Always helpful"
"Thank you so much Vick⭐️⭐️⭐️⭐️⭐️!!"
Haylie Spangler
April 25, 2025
"Katelyn was amazing at providing me a quote. Fantastic customer service. She deserves a raise!"
"Thank you Haylie and we are so glad to have Katelyn on our Team!!"
Nathaniel Lowe
April 11, 2025
"Wanted to give a huge thank you to Katelyn for helping me out get a fantastic quote and Carmen as well. They were able to cut my current monthly bill by over $100 dollars. Can’t thank you guys enough!"
"Thank you so much Nathaniel for your kind review☺️! We are so glad we could help you🚗!"
Alyssa Saunders
April 11, 2025
"Katelyn is the best! Kind, courteous, and more than happy to take the extra steps to answer any questions."
"Thank you Alyssa!!"
1 & Only Pest Management
April 9, 2025
"Friendly, professional and all great staff."
"Thank you so much Charlie!!"
Jessica James
April 4, 2025
"Katelyn is the absolute sweetest! She is professional, knowledgeable, and extremely competent!"
"Thank you so much Jessica⭐️!! We are so glad Katelyn is a part of our Team☺️!!"
Makayla Mcnutt
April 4, 2025
"Katelyn was so amazing she helped me get the best deal and save so much money!! I definitely recommend her. If I could do 10 stars I would've! Absolutely amazing Thank you so much"
"Thank you so much☺️!! Katelyn is amazing!!"
Tammy Stark
March 14, 2025
"Katelyn did great job explaining coverages and policy"
"Katelyn is Amazing!! I’m so glad she was able to help you with your insurance🚗🏡!! Thank you so much for taking the time to post your 5 Star Review☺️!!"
Erin
March 13, 2025
"katelyn is just a sweetheart! was having some issues and she got them fixed quickly."
"Thank you so much Erin for your 5-Star review☺️ We are so glad Katelyn is part of our Team!!"
Olivia Allison
March 7, 2025
"Katelyn was very helpful!"
"Thank you Olivia for taking the time to give your 5-⭐️ Review! We are so thankful Katelyn is a part of our Team!"
Robin Anglin
March 7, 2025
"Katelyn and the crew are amazing!!"
"Thank you so much Robin for your kind review☺️! We are so glad Katelyn is part of our Team! She’s Amazing!"
Mo
February 21, 2025
"Katelyn and the team are amazing! Always so friendly and there to help!"
"Thank you Mo for your kind review! Katelyn is Amazing and we are so glad she is a part of our team☺️!"
Angela Banks
February 20, 2025
"This is a small team. Which I love because when I go in or when I call for something, I know that they know who I am and I feel like family"
"Thank you so much Angela☺️!! It is our pleasure to help you and your family!!"
Brittany Kohler
February 14, 2025
"Seriously a great team."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."