State Farm® Insurance Agent Carmen Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark B
November 6, 2025
"The entire team was phenomenal I spoke to katelyn on the phone it was quick and easy experience 🙌 hands down best office in the area 🙌"
"Thank you so very much Mark for your 5-Star Review☺️! I’m so glad Katelyn was able to help you! She’s Amazing!"
Courtney Duncan
November 6, 2025
"Katelyn was very helpful and understanding 👏"
"Thank you Courtney!! We really appreciate you taking time to post your review!!"
Elsa Moore
November 6, 2025
"Katelyn was absolutely delightful 😊"
"Thank you Elsa for your 5-Star Review!!"
Thomas Bliven
October 28, 2025
"Angela helped set up my car insurance and had me paying half of what I was paying previously! Top tier customer service!"
"Thank you so much Thomas for your kind review and I’m so glad Angela was able to help you save on your Auto Insurance☺️🚗"
Mackenzie Craft
October 28, 2025
"Called to get my renters insurance switched over to a new address & Angela was very kind and helpful! It was a very speedy and painless phone call! Looking forward to her helping me out with things in the future!"
"Thank you Mackenzie for your kind review and I’m so glad Angela could help you with your Renters Insurance🏡! She’s Amazing☺️!"
Whittney Payne
October 28, 2025
"Great seamless experience! I am so happy with the service"
"Thank you Whitney for sharing your experience! I’m so glad you are happy with our service🙂!"
Cathy Adams
October 24, 2025
"Katelyn was very helpful"
"Thank you Cathy for taking the time to give your 5-Star review and for giving a shout-out to Katelyn☺️!!"
Caitlyn Moore
October 24, 2025
"Katelyn was amazing and fast!"
"Thank you so much Caitlyn☺️!! And yes, Katelyn is Amazing!!"
Robert Swithenbank
October 17, 2025
"The whole team is always so helpful, kind and professional. They take the time needed to get things done correctly if there is something that needs to be corrected it is done expediently"
"Thank you so much for your kind review!! It is our honor to be of service to you and your family☺️!!"
Victoria Braley
October 10, 2025
"5 Stars for Katelyn!"
"Thank you Victoria! You are right - Katelyn is Amazing☺️!"
Catie Aldridge
October 10, 2025
"Katelyn is great!"
"Thank you so much Catie⭐️!!"
Molly Winters
October 10, 2025
"Katelyn was absolutely amazing! Truly the best!"
"Thank you Molly for your 5-Star Review!! We are so glad Katelyn is part of our Team!!"
Ryan Schmidt
October 7, 2025
"Exceptional rate, policy, and even better staff. Great insurance experience."
"Thank you so much Ryan for your kind review! I’m so glad we were able to help you with your Insurance☺️!"
Heather Vann
October 1, 2025
"Carmen and Carol were great to work with and I highly recommend this office! They made the process of switching and adding insurance very easy and straightforward. Great communication! I'm so glad a friend referred me here. Thank you!"
"Thank you so much Heather for your kind review☺️! I’m so glad we were able to help you with your insurance🚗🏡!"
Keila Melendez-Gagne
September 19, 2025
""When I called to the office Angela answered, she is really professional, sweet and is super helpful. She is responsive and get things done quickly. I been with different insurance company, and this one is the best experience I have. Thanks Angela for help our family and be so polite!" Thanks for Carmen and her team because everything start from the top."
"Thank you so much for your kind review! We are so glad we were able to help you with your insurance. And, we think Angela is Awesome too☺️!!"
Veronica Tawadrous
September 15, 2025
"amazing customer service!! all of them were extremely helpful and led me to the right direction, especially Lucy Gaid!"
"Thank you so very much Veronica for your kind review! We appreciate it!"
Marian George
September 14, 2025
"It was a wonderful experience, thank you for your professionalism, especially Ms/ lucy thank you"
"Thank you Marian for your kind review! We are so glad you are pleased with your service. We think Lucy is amazing too☺️!!"
George Baher
September 14, 2025
"It was great dealing with your agency , specially Ms/ Lucy . Thank you 👍"
"Thank you so much Mr. Baher for your kind review and I’m so glad Lucy was able to help you with your insurance☺️!"
David Card
September 10, 2025
"We have been with the agent for over a year and paid our premiums as required on time. The agent's office cancelled our daughter's policy without informing us, and after reinstating the policy increased our payments and is now attempting to pass on the additional charges to us. We attempted to contact the Regional Sales representative over two weeks and ago to work on a resolution and still have not heard back. I would not refer this agent to anyone due to poor communication with the customer."
"Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us. We are always committed to improving and exceeding our customers' expectations. We will continue to strive for excellence in providing a remarkable customer experience."
Jordan Walther
September 5, 2025
"Carmen and her team are outstanding. They are not only friendly but also incredibly helpful when it comes to exploring life options."
"Thank you so much Jordan for your kind review☺️!"
Jennifer Bates
September 5, 2025
"This office is always kind and helpful."
"Thank you so very much Jennifer for your 5-⭐️ Review!!"
Jennifer Bates
September 5, 2025
"Angela was very helpful when I needed to review my policy information"
"Thank you so much Jennifer☺️! And, we agree - Angela is amazing!!"
HELEN MCCABE
August 25, 2025
"Carmen and her team are responsive and get things done quickly. They understand your questions and are super helpful. We have been with State Farm over 20 years and this is one of the best offices we’ve ever dealt with. Thanks Carmen!"
"Thank you so much for your kind review Helen☺️! It is our honor to help you and your family with your insurance needs!"
mena atya
August 19, 2025
"Very very nice service quick response very high customer service. I’m really happy to work with Lucy. She’s amazing and she helped me with everything. Thank you so much"
"Thank you so much Mena. I’m so glad Lucy was able to help you with your insurance☺️!!"
Kevin Jacobs
August 19, 2025
"Fantastic customer service and a local business that cares about its community. Very happy and have been for years!!"
"Thank you so much Kevin for your kind review☺️!! It is our honor to help you and your family!!"